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Before sale service

Excellent sales manager and Professional engineers will serve you, guide you choose right product you want to buy.

Fast response within 24 hours. We consider you as our VIP customer, and pay more attention to fast and good service. If you have any requirement, we can react faster to reply you. We will send you photos, e-catalogues, price lists, certificates, delivery date, packing details, shipping, to let you know more about us, also will send you some videos you require. So that you will very easy to learn more.

Hope we can start our cooperation on the basis of mutual trust and benefit.

After sale service

Quality problem

Before delivery, we have a very rigid inspection process, and all goods need 3 times QC inspection, so we can make sure good quality. In case bad products found, we will give you compensation according to our mutual agreement.

Package problem

Damage could be happened during the course of transit or unloading due to rough handling.

We will make up for the damage by sending you new unit, and in future, we will reinforce the cartons with straps to prevent it from damage again.

If you have any feedback in the future, we will forward it to our after-sale service department, and they will note it down and work out a solution in case same complaint happen again.

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